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Emberg Advies

Principal: Michiel Van den Berg

contact details:
	Emberg Consult, Emberg Advies Hamseweg 101 Amersfoort Utrecht    3813 CZ Netherlands
tel:	+31 334 950 805
fax:	.
mobile:	+31 620 368 379
email:	info@embergconsult.nl
web:	www.embergconsult.nl

Key Services Offered:
Business support and development.

Core Experience of Principal:
Broad international experience in Netherlands and Italy and various contries in Asia, Middle East and Africa in telecommunications business; Senior Management and Director functions in: Programme Management, Project Management, Business Operations, Business Management, Quality and Customer Satisfaction, Business Process Management and Improving Operational Processes; Change Management - Reorganizations and Culture Change; Quality Management; Performance Management including defining Key Performance Indicators; Operational Excellence through Performance and Cost Analysis, developing Business Growth Initiatives, describing Business Processes, International Trade.

Key skills are: business support; project management; internal communication; coaching.

Languages: Fluent in Dutch (mother tongue) and English; working knowledge of German, French.

Qualifications & Accreditations:
Degree in Technical Physics (TU Delft); Master's Certification in Program Management (Lucent Learning & Stevens Institute of Technology). Accredited Associate, Institute for Independent Business (AInstIB).

Industry Sectors worked in:
Telecommunications Services (AT&T, Lucent Technologies, Alcatel - Lucent)

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