home | services available | directory of firms | case studies | contact us | useful links | how to register 


Directory of Firms

The search facility on the home page is really flexible - you can search for a business adviser by name of firm, name of principal, town, postal code or even telephone number.

You can also search for specific skills, qualifications or areas of expertise.

 

 

 

 

Key Support (UK)

Principal/Owner: Sue Maddock

 

 

contact details:
  Key Support (UK)
Glebewood Lodge
Brandon Road
Methwold
Norfolk    IP26 4RH
UK
tel: 01366 727 904
fax: 01366 727 904
mobile: 07809 575 421
email: suemaddock@keysupport.co.uk
website: www.keysupport.co.uk

19-05-03  

Key Services Offered:
We have created a range of development programmes using a powerful combination of delivering technical knowledge along side coaching to ensure that my clients achieve their desired results. These programmes include developing:

  • Business strategy
  • Sales & Marketing
  • Management Skills
  • Time Management
  • Team Skills
  • Influencing skills
  • Throughput
  • Win-win thinking
  • Organisational culture

These programmes empower clients to create continual, sustainable improvements and have delivered increased performance within very short time frames. In general, my contribution to a business is to help it to define and monitor its strategic direction; empower and educate its staff to enable them to achieve the strategic goals, and promote effective communication within the business at all times.

Core Experience:
I have been working in consultancy, education and training since 1989. I have lectured extensively at Universities in the U.K. and Zimbabwe in business and mathematics faculties. I have contributed to graduate and post-graduate programme development and have been particularly successful in creating productive academic-industry links. In 1999 I was elected a Fellow of the Zimbabwean Association for Applied Mathematics (ZAAM) for my contribution to the development of mathematics and its applications in Southern Africa through development and delivery of a M.Sc. in Operations Research, consultancy and student industry placements. I have extensive experience of technical consultancy in statistical /operations research and market research for blue chip companies through to small sole trader businesses. I also have extensive experience of more general consultancy and leadership development, particularly within the SME market, and it is this business group that has been my main focus of attention since 2002. I am a strategic and conceptual thinker who is results orientated, as can be demonstrated by my achievements in my clients businesses. My focus on improving the overall sustainable profitability of a business by combining the application of technical processes with the softer people skills has proved very successful. I have created a range of development programmes using a powerful combination of delivering technical knowledge along side coaching to ensure that my clients achieve their desired results. These programmes include developing: ? Business strategy; ? Sales & Marketing; ? Management Skills; ? Time Management; ? Team Skills; ? Influencing skills; ? Throughput; ? Win-win thinking, and ? Organisational culture. These programmes empower my clients to create continual, sustainable improvements and have delivered increased performance within very short time frames. In general, my contribution to a business is to help it to define and monitor its strategic direction; empower and educate its staff to enable them to achieve the strategic goals, and promote effective communication within the business at all times.

 

Qualifications:
M.Sc.Operations Research (with distinction); B.Sc.(Hons) Mathematics Fellow of the Zimbabwean Association for Applied Mathematics (ZAAM) Founding Organisational Member of the Association for Coaching. Accredited Associate, Institiute for Independent Business.

Industry Sectors worked in:
I have lectured at universities in the UK and in Zimbabwe. The majority of my work for the Universities has been in developing Industry links, and teaching / developing Masters Degree level, often to managers currently employed by industry. I have carried out specialist and generalist consultancy work through University consultancy units and my own consultancy since 1989, both in the UK and Zimbabwe. My clients have come from a diverse range of industries, and have included small start-up businesses as well as global groups. In addition to operating my own consultancies, I have operated my own businesses in production farming and the retail food industry in Zimbabwe.

    top - home - services available - directory of firms - case studies - contact - links - how to register                          site design and hosting - Net Communications