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Key Services Offered:
Business support and development.
Core Experience of Principals:
General Management, Strategic Planning, Performance
Management (including Balanced Scorecard Planning and Implementation),
Change Management, Business Process Improvement, Service Operations,
Workforce Planning, Quality Improvement Program (ISO), Clinical
Services Development, Emergency Planning
For over 10 years, I worked in Singapore in various managerial
and senior executive positions in the private/public sectors
in hospitals and healthcare companies. Was in charge of the operations
of 15 allied health and clinical support departments in a 1,400-bed
acute general hospital, including chairing a S$150M project to
redevelop the national rehabilitation centre and the national
communicable disease centre. Did a few months of national crisis
management when the hospital was assigned to handle the SARS
epidemic. Moved on to the private sector to head a hospital which
underwent acquisition, and turned it around from losses to profits.
Thereafter, I spent some time as the Acting Group Chief Operating
Officer of the largest public-listed commercial nursing home
company in Singapore, managing 8 nursing homes, a hospital, ambulance
services, home nursing services and rehabilitation therapy services.
After migrating to Perth early 2005, I kick-started my career
from scratch. Was principal business analyst in the state Department
of Health's Health Finance branch for over 1 year, doing cost
analysis, evaluating infrastructure business cases and studying
clinical costing systems. Before joining IIB, I was last employed
in the state Department of Health as the Chief Health Professions
Officer, looking after workforce planning and clinical governance
for 23 healthcare professional groups. I also speak French, Mandarin,
Cantonese and Hokkien/Fujian, and am familiar with cultural issues
in South East Asia and China.
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Qualifications:
Master of Business Administration (Imperial College
Management School, UK), Diploma in Health Service Management
(Galillee College, Israel), Bachelor of Physiotherapy (Hons)
(Uni of Qld, Australia), Graduate Certificate in Orthopaedic
Manipulative Therapy (Curtin, Australia). Accredited Associate,
Institute for Independent Business.
Industry Sectors worked in:
Hospital & Medical Services, Healthcare Services,
Healthcare & Hospital Infrastructure Planning, Rehabilitation
Therapy Services, Nursing Homes & Residential Care, Home
Nursing Service, Ambulance Service, Public Administration. Having
managed hospitals and healthcare companies, I possess some general
management experience, such as marketing, financial forecasting,
human resource planning, infrastructure planning, supplier contract
management (catering, linen, housekeeping/facility maintenance)
and strategic planning.
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