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Key Services Offered:
2020 Business Insights provide a fast track approach
to designing and delivering sustainable changes to operations
ensuring delivery of real benefits. This can be as much or as
little support as you need, or function as a practical executive
board member, advising or driving initiatives in areas such as:
Business Development and Market Planning, Strategic Planning
and Change Management, Marketing Communications, Customer Relationship
Management (CRM)
Core Experience of Principal:
Worked in a diversity of pan European and worldwide
function in senior management roles spanning marketing, business
development, organisational development and HR. Specialist knowledge
of Customer Relationship Marketing (CRM) Strategy and Global
User Group Development/Management
Areas of Expertise:
- Professional Leadership - ability to work with diverse groups
of people to develop and sustain business initiatives leading
to bottom line impact. Includes leading and developing high performance
multi-national, multi-discipline teams.
- Innovative Approach - seeking tangible ways to improve operational
efficiency.
- Customer Relationship Marketing - theories and strategies
coupled with organisation development skills enabled the delivery
of complete business systems for whole organisations to work
in a customer centred manner and deliver £ based returns
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Qualifications & Accreditations:
Marketing Diploma - Open University.
Member, Institute of Personnel & Training Management.
Accredited Associate, Institute
for Independent Business (AInstIB)
Industry Sectors worked in:
Computer and Information Technology (IT) industry.
Before establishing own business, most recent experience was
10 years in telecoms infrastructure and network infrastructure
business with 3Com
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