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Key Services Offered:
2020 Business Insights provide a fast track approach to designing
and delivering sustainable changes to operations ensuring delivery
of real benefits. This can be as much or as little support as
you need, or function as a practical executive board member,
advising or driving initiatives in areas such as: Business Development
and Market Planning, Strategic Planning and Change Management,
Marketing Communications, Customer Relationship Management (CRM)
Core Experience of Principals:
Worked in a diversity of pan European and worldwide function
in senior management roles spanning marketing, business development,
organisational development and HR. Specialist knowledge of Customer
Relationship Marketing (CRM) Strategy and Global User Group Development/Management
Areas of Expertise:
- Professional Leadership - ability to work with diverse groups
of people to develop and sustain business initiatives leading
to bottom line impact. Includes leading and developing high performance
multi-national, multi-discipline teams.
- Innovative Approach - seeking tangible ways to improve operational
efficiency.
- Customer Relationship Marketing - theories and strategies
coupled with organisation development skills enabled the delivery
of complete business systems for whole organisations to work
in a customer centred manner and deliver £ based returns
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Qualifications:
Marketing Diploma - Open University.
Member, Institute of Personnel & Training Management.
Accredited Associate, Institute for Independent Business.
Industry Sectors worked in:
Computer and Information Technology (IT) industry. Before
establishing own business, most recent experience was 10 years
in telecoms infrastructure and network infrastructure business
with 3Com
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