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Agility Advisory Group LLC

Principal/Owner: William Cotta

contact details:
	Agility Advisory Group LLC 1071 Ceasars Court Mount Dora FL     32757 USA
tel:	352.383.3450
fax:	352.383.3450
mobile:	352-552-2020
email:	billcotta@iib.ws wcotta@aol.com
web:

Key Services Offered:
Business support and development.

Core Experience of Principals:
OPERATIONS AND BUSINESS PLANNING
Strategic Decision Making and Business Planning, Tactical Planning & Objective Setting, General Management of a P&L oriented business, Field Operations Management, Customer Service Strategy and Policy Customer Values and Mission Customer support & order taking. Customer Service measurements and management Account Management. Results Development and Measurement. Executive Dashboard Performance Reporting. Project Management. Process Improvement / Implementation. Defect Reduction. Cycle Time Reduction and Efficiency. Leadership / Management/ Delegation Executive Effectiveness. Organizational Analysis. Management Team Evaluation.

HUMAN RESOURCES
Labor Relations. Business Succession Planning. Business Exit Planning. Employee Job Descriptions. Employee Performance Management. MBO. Systems / employee accountability. Employee performance and Appraisal. Employees skills appraisal. Compensation Planning New hires / New Positions. Pay for Performance systems. Employee Hiring and screening. Employee Policies and Handbooks. Employee Communications

ACCOUNTING/FINANCE
Billing and remittance systems. Organizational cost budgets.

COMPUTERIZATION
Computerization to support growth. Project management of system implementation

Qualifications:
Accredited Associate, Institute for Independent Business.

Industry Sectors worked in:
Telecommunications and High Technology.

26 years with Verizon Communications, most recently as VP & GM for the New England business unit with P&L responsibility. Managed a 3000 employee unionized workforce. 6 years as Senior VP for a Technology start-up. Grew company from 4 employees to over 300 employees on a national basis.

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