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Mark Alpert

Principal/Owner: Mark Alpert

 

 

contact details:
  Mark Alpert
10 Periwinkle Way
North Andover
MA      01845
USA
tel: 978.764.9500
fax: .
mobile: 978.764.9500
email: markalpert@iib.ws
mark@performanceexcellence.com
web:  

20-09-07  

Key Services Offered:
Business Start Up and Turnaround Support, Implementing Quality Management Systems, Business Development, Employee Development, Motivating, Coaching and Mentoring, Change Management, Process Improvement.

Core Experience of Principals:
20 years of experience in creating, planning and executing business initiatives for large and small companies . Held positions of Manager, Director, VP, COO and President. Turned money loosing operations profitable then to double digit growth anually. Inproved customer satisfaction ratings to best in class. Improved employee satisfaction rating by 10% resulting in less turnover and 50% increase in training participation.

Key skill areas include: Operations / General Management; Start Up and Turnaround; Quality Management Systems; Business Development; Employee Development; Motivating, Coaching And Mentoring; Change Management; Regulatory Affairs; Sales Management; Process Improvement

 

Qualifications:
Accredited Executive Associate, Institute for Independent Business.

Industry Sectors worked in:
Worked in Aerospace & Defence, Medical, Telecomunications, Product Testing & Certification and Service industries

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